Help with a song
Include your project title or ID, what you expected, and what happened. You can find saved projects and progress in My songs. Please don’t email passwords or card details.
Open my songsA real person can help
Let’s get your song
back on track.
Tell us what you’re trying to make, or what went wrong. Write from the email on your Tera Studio account so we can find your project.
Email the teamteralabsx@gmail.com · We aim to reply within 24–48 hours.
Payments & billing
Manage or cancel your subscription from your account. Subscriptions are non-refundable. For a billing mistake, email us with the payment reference from your receipt.
Read the cancellation policyYour voice & privacy
For access, export or deletion of your data, email with the subject “Privacy request.” Tell us which account and data your request concerns. Our privacy policy explains how we handle personal recordings.
Send a privacy requestConsent & takedowns
If a voice was used without consent, send the subject “Consent report,” any relevant links, and enough detail to locate the content. We prioritize reports and review them against our terms.
Report a concernBusiness details
Tera Studio is operated by TERA LABS USA LLC.
75 East 3rd Street
Sheridan, WY 82801
United States
New purchases are processed securely by Stripe. For billing support, email teralabsx@gmail.com.
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